Gordon-Piatt Burner Logo

Frequently Asked Questions

What happened to Gordon-Piatt®?

The John Zink Company stopped manufacturing new Gordon-Piatt® burners in 2009. However, there is no need to worry. OEM Boiler Parts specializes in offering quality repair parts for Gordon-Piatt® burners. Our staff has years of experience with Gordon-Piatt® burners. We stock an inventory of ready-to-ship parts and we own the Gordon-Piatt® trademark.

 

Who is OEM Boiler Parts?

OEM Boiler Parts is a division of Burton Mechanical, LTD., dedicated to the manufacture and sale of repair and replacement parts for boilers and burners. Our staff knows Gordon-Piatt® burners. Our parent company, Burton Mechanical, was a factory-authorized representative of Gordon-Piatt® and we have sold Gordon-Piatt parts for over 15 years. We are dedicated to supporting the Gordon-Piatt® customer and have continually invested in acquiring the intellectual property to do so, including registering the Gordon-Piatt® trademark.  We have an extensive network of suppliers - fabricators, machining shops, laser cutters, etc. which we have developed over those 15 years to build parts to the original specifications and to our quality levels. We are NOT a simple buy/resell distributor. We are parts specialists that can help you with virtually all makes of boilers and burners, including Gordon-Piatt®, Kewanee®, Iron Fireman®, and Cleaver Brooks.

 

Who owns the Gordon-Piatt® name and logo?
Burton Mechanical/OEM Boiler Parts owns the Gordon-Piatt® name (Reg. #5,231,468) and the Gordon-Piatt® stylized logo (Reg. #5,231,469). The Gordon-Piatt® name and logo may not be used without our express written permission.

 

Do you ship internationally?

OEM Boiler Parts has been shipping internationally for 12 years. We are well acquainted with all specialized aspects of international business- export packing requirements, INCOTERMS, Letters of Credit, freight forwarders, etc.  We can easily ship to your freight forwarder in then US, or ship directly to your home country.

 

Can we communicate in Spanish?

¡Claro que si, con todo gusto!  Nuestro gerente general vivió varios años en México y ha estado conduciendo negocios por todo Latinoamérica por más de 20 años.  Para facilitar las comunicaciones y minimizar errores, favor de iniciar su contacto con OEM Boiler Parts por escrito.  Haga clic aquí, por favor.

 

How can I pay for my order?

We accept PayPal, as well as MasterCard, Visa, Discover, and American Express credit cards.  For international orders over $500 we will gladly accept an international wire transfer.  US customers may also pay by check.

 

What are your standard payment terms?

Standard payment terms are payment in advance of shipment.  In some cases, depending upon the complexity and/or rarity of the part involved, we might request a 30% down payment with the order.

 

Can I get Net 30 day credit terms with OEM Boiler Parts?

For new customers, the first 3 orders must be paid before shipment.  After 3 orders, we will gladly evaluate the possibility of establishing Net 30 Day payment terms upon receipt of adequate credit references.

 

I am a reseller — can you drop ship to my customer but include my company’s packing list?

Yes, we are happy to do so.  If you desire this service, please make sure to clearly indicate this on your PO to OEM Boiler Parts, and include a copy of your company’s Packing List which you would like us to use with your order.

 

I found you on the internet.  Can I call you for free technical support?

OEM Boiler Parts is a manufacturer and distributor of parts for boilers and burners.  We are not a mechanical contractor, nor are we combustion experts.

 

I’m not sure how to describe my part, can I send you a picture?

Absolutely! Please e-mail your pictures to sales@gordonpiatt.com

Gordon Piatt® is a registered trademarks of Burton Mechanical Ltd. and cannot be used without express written permission.

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Gordon-Piatt®

a division of OEM Boiler Parts

717-367-9900